GP surgery staff have warned they are bearing the brunt of growing patient frustration at delays in trying to get an appointment with a doctor. Scotland's GPs claim a £290m funding gap means they can ...

UK pharmacies have reported having to deal with angry and confused patients after the NHS booking system allowed non-eligible patients to book Covid jabs. According to Community Pharmacy England (CPE) ...

DAILY drug shortages are placing "frustrated" patients at risk, health bosses warn. They are increasingly leaving pharmacies empty-handed when medicine is unavailable and alternatives cannot be given.

GP empathy assessed using the Consultation and Relational Empathy (CARE) Measure was correlated with improved patient enablement, greater satisfaction, and improvement in symptoms in telephone ...