ORLANDO, Fla. -- The call center is not immune to artificial intelligence trends that are sweeping every industry and many aspects of our personal lives. Where AI will ultimately be used the most by ...

AI agents can access emails, calendars, files and apps, creating new cybersecurity risks. Here are simple ways to protect ...

ChatGPT is getting two big changes. First, the Projects feature is now free. Second, you can now create new conversations from existing conversations. Projects have been around for months now, but ...

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As I’ve written about before, I’m not one to delete my digital communications or files: I like having it all at my fingertips. My AI chats are no exception. As we spend more of our working lives ...

A popular mobile app called Chat & Ask AI has more than 50 million users across the Google Play Store and Apple App Store. Now, an independent security researcher says the app exposed hundreds of ...

ChatGPT's Voice mode is already pretty good, but OpenAI is working on a new feature that will allow you to control how Voice mode actually works. As you can see in the screenshot below, OpenAI has ...

SEATTLE — Artificial intelligence is now woven into everyday life. It helps decide what we watch, what we buy, and increasingly, how students learn and complete their homework. For many kids growing ...