Role-play, a staple in drama therapy, involves clients acting out roles or scenarios to explore behaviors and emotions in a safe and controlled environment. Clients can benefit in many ways when ...

Technical skills such as how to use Excel are straightforward to teach online. Softer skills, such as clearly explaining pandemic relief programs, defusing a tense customer interaction or showing ...

A powerful way to ensure training programs lead to measurable, long-term performance improvements is through role-playing and hands-on implementation. While traditional training methods often focus on ...