Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. At the same time, it seems as though the turbulence of the past few years has caused many ...

Forbes contributors publish independent expert analyses and insights. I write about the shifting workplace and the new employee experience. Mar 20, 2024, 03:41pm EDT Lattice’s annual research report ...

Employee experience (EX) is a worker's perception of their employer based on all their interactions from the time they onboard to after they leave the company. Employees with a positive experience ...

Employee experience (EX) refers to a worker’s holistic experience with each facet of their company — from their first exposure to the brand through to their eventual departure. Not to be confused with ...

Employees serve as the cornerstone of any organization, wielding significant influence over its efficiency and functionality. Here’s how a human-centric approach, training and modern solutions ...

In the constantly evolving world of digital engagement, a strong focus has been placed on the interconnectedness of customer experience (CX) and employee experience (EX). As more businesses move their ...

At Unily's Unite 22 hybrid show last week, Cheryl McKinnon, principal analyst at Forrester, shared recent insights during her session, "Top Tech Trends Shaping the Digital Workplace," all of which ...

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, today announced Employee Experience ID, which gives organizations a ...

DEX software can help companies improve the technology their workers use every day, which in turn helps with employee retention. As organizations navigate the changes that have come to characterize ...

The average person spends approximately 90,000 hours, equivalent to one-third of a lifetime, at work. The workplace can be a second home to adults, and spending multiple hours has fueled a ...

The COVID-19 pandemic dramatically changed the way people work, as working from home became the rule rather than the exception. Moving forward, many companies are continuing to support 100% remote ...

Ford Motor Company's Global Director of Employee Experience, Kalifa Oliver, is navigating the balance between honoring the automaker's century-old legacy while adapting for an EV future. Her approach ...