Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...
Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...
3don MSNOpinion
Will AI take our jobs, or is the bubble about to burst? Here’s what the Salesforce story tells us
Rising fears about AI-driven job losses are colliding with a more complex reality. Using Salesforce as a case study, the ...
Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...
In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...
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