NEW BEDFORD, Mass. (WJAR) — A New Bedford neighbor and long-time Honey Dew Donut employee has been recognized all over social media as a person who truly understands customer service. In November of ...

@2024 - All Right Reserved.

Gautam Patankar's transition from a lifelong golfer to the chief experience officer at Bobby Jones Links underscores a unique blend of personal passion and professional evolution. His background as a ...

Empathy is essential in customer service, but it isn’t always enough. Your organization must embody the empowered behavior that being empathetic can require. One approach that’s good on paper but ...