When you’re one of just two technology managers tasked with supporting a geographically dispersed user base, any kind of self-help technology that takes the burden off IT is welcomed with open arms.

"Wiki" is currently one of the most popular new buzz terms in business discussions. Unfortunately it is also one of the most incomprehensible for many people. But what are wikis, are they important, ...

Wikis are deceptively easy to use and install, so are nowadays found in all sorts of IT departments, especially as quick and simple project management organizers. Although wikis are used mainly as ...