Social Security's 2026 customer service changes affect how you book appointments, call for help, and update your account.

Social Security continues to face staffing and customer service issues. The problem could get worse before it gets better.

The SSA Inspector General's report says the agency's telephone service performance metrics are accurate after senator's request for analysis The Social Security Administration Office of Inspector ...

DOGE cuts worsened existing staff shortages at Social Security. Here's what beneficiaries should know about customer service ...

President Donald Trump came into office with a vow not to cut Social Security benefits. The President has largely followed ...

Social Security Commissioner Frank Bisignano gave an update on the SSA's new technology push on Friday during a visit to the Social Security field office in Bridgewater, New Jersey. Bisignano spoke ...

Social Security transitions from local to nationwide customer service on March 7 for appointment scheduling and case distribution. Staffing cuts from the Department of Government Efficiency forced the ...

Michigan Congresswoman Haley Stevens (D, MI-11) is introducing new legislation to bring back thousands of jobs at the Social ...